Shipping policy

We ship anywhere in South Africa. All orders are dispatched from Johannesburg.

Handling Time: 0-2 Days

Delivery Time: 2-7 Days 

Giava Interiors online deliveries take between 2-4 days for main centres (Johannesburg, Pretoria, Cape Town, Durban, Bloemfontein, Port Elizabeth/Gqeberha, East London and Polokwane) and up to 7 days for regional and remote areas. Delivery times are based on business days, excluding weekends & public holidays.

Production Time:

Products

Production & Handling Lead Time

Delivery Fee

Scatter cushions, rugs, robes (unless otherwise specified)

1-2 Business Days

Free delivery on orders over R1,500- to main centres

Sculptures, table decor & wall art 

2 - 3 Weeks

Fragile delivery fee from R350- per order to main centres

Bedding, towels & wallpaper

5-10 Business Days

Free delivery on orders over R1,500- to main centres

Lighting 

10-15 Business Days

Fragile delivery fee from R750 per order to main centres

Headboards, ottomans & storage boxes

2-3 Weeks

Free delivery on orders over R1,500- to main centres

Dining & occasional chairs

4-5 Weeks

Heavy duty delivery fee from R950- per order to main centres

Couches & daybeds

4-5 Weeks

Heavy duty delivery fee from R1,250 per order to main centres

Tables (including bedside tables, side tables & dining tables)

3-5 Weeks

Heavy duty delivery fee from R950- per order to main centres

Wall units

3-5 Weeks

Heavy duty delivery & installation fee from R1,950 within Gauteng.

 
Please note:

1. National and international door-to-door delivery options are available.
2. Final shipping costs across South Africa, taxes and discount codes (where applicable) are calculated and added to cart orders at checkout.
3. Please contact us on info@giavainteriors.com obtain a quote for shipping to outlying/remote areas and international destinations.
4. Please familiarise yourself with Giava Interiors' full Terms and Conditions. By placing an order, the client acknowledges that they have read, understood, and agreed to all the terms outlined herein.
5. Manual EFT order payments will only be processed once the funds have been transferred (may take up to 48 hours). Orders will automatically be cancelled, if payment is not received within 72 hours.

Shipping Carier:  BobGo

Track delivery of your order? Call us on 010 109 8770 for assistance. Note that orders may take 24 hours to reflect online from the time of dispatch.

Never received delivery of your order? Should you have any queries with regards to your delivery, please contact us on info@giavainteriors.com to log a query.